Legal
Terms & Conditions
This is an English translation for convenience. The authoritative version is the German AGB, which governs the contractual relationship.
1. Scope
These Terms and Conditions apply to all services provided by Fixwerk Haushaltsgeräte Service, [address to be added], to consumers and businesses.
2. Description of services
Fixwerk Haushaltsgeräte Service operates as a repair intake point. Appliances are accepted for assessment and, where necessary, forwarded to qualified partner workshops. No in-house repair workshop is operated.
3. Formation of contract
A contract is only formed after our explicit written or verbal confirmation. Enquiries submitted via the contact form or by email do not initially constitute a binding offer.
4. Quotes and pricing
Repairs are only carried out after the customer's explicit approval. Costs for diagnosis, materials and labour are communicated before any repair work begins.
5. Warranty
The statutory warranty period applies to repair services carried out. Further details are agreed on a case-by-case basis.
6. Limitation of liability
[to be added — please have this section drafted by a lawyer]
7. Governing law
German law applies. The place of jurisdiction is Berlin, insofar as the customer is a merchant.
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